Customers use Published until you publish a Draft. Customer retrieval is automatic per turn.
Admin truth panelRuntime contract —
Customer traffic retrievalAUTO
Draft retrieval—
DiagnosticsOFF
Published policy—
Runtime mappingCustomer → Runtime → Policy
ProviderGPT-5.6 Luna
Behavior
Ad / Marketing · owner policy
Instructions
Bounded owner overlay
Core safety and authoritative state rules remain protected.
Advanced
Structured mapping only
Customer taps remain local until Send / Apply.
Library
Draft policy and retrieval preview
Customer traffic retrieval is AUTO. The per-turn automatic router decides whether retrieval adds value. Draft library mode is an owner/testing setting and does not replace automatic customer routing. Preview never calls Luna.
Knowledge types
Source policy
Prompt Ola Text Library
YouMind
prompts.chat
Fabric
DiffusionDB
Preview retrieval
Playground
Testing current Draft
Write the test as a customer would.
Optional prior conversation
Advanced / Debug
Ola response
Raw state / result
Versions
Immutable history · publish is separate from save
Newest unpublished Draft is selected automatically. Older drafts are historical.
Conversation diagnostics
Admin display only · content remains governed by user consent
Use the header control to turn display on or off. Technical trace exports never include raw customer content without the existing consent path.